Delivery Policy of Tech Boss Limited

1. General Overview

This Delivery Policy outlines the terms under which Tech Boss Limited (“Tech Boss”) delivers its professional services, including but not limited to Company Secretary services, Accounting, Audit, Advisory, and Information Technology services. By engaging with our services, clients agree to the delivery framework as described herein.

2. Service Delivery Method and Lead Time

  • Company Secretary Services
    Delivered through secure email, client portal, or in-person meetings as needed.
    Typical lead time: 5–10 business days upon receipt of complete documents.

  • Accounting and Audit Services
    Delivered via a combination of secure document exchange, remote or on-site consultations, and printed reports if required.
    Typical lead time: 14–28 business days, depending on scope and completeness of client records.

  • Advisory and IT Services
    Delivery is based on a phased milestone schedule, as clearly defined in the signed quotation or project proposal.
    Phases may include:

    • Prototype

    • Alpha version

    • Beta version

    • Final release and deployment
      Lead time is determined by the complexity of each phase and mutual agreement at project kickoff.

3. Confirmation of Delivery

A service is considered delivered when:

  • The agreed deliverables (documents, reports, systems, etc.) have been submitted.

  • Delivery is acknowledged by the client via email or signature.

  • For IT/software projects, final system access credentials are handed over and UAT (User Acceptance Testing) is signed off.

4. Delays & Force Majeure

Delivery timelines may be adjusted due to:

  • Client delays in providing necessary information or approvals.

  • Unforeseen external circumstances (e.g., regulatory changes, infrastructure issues, natural disasters).
    Clients will be informed promptly, and new timelines will be communicated.

5. Client Responsibilities

To ensure efficient delivery, clients are expected to:

  • Provide timely and accurate information.

  • Approve drafts or interim deliverables without undue delay.

  • Maintain clear communication with assigned Tech Boss personnel.

6. Contact for Delivery Issues

📧 Email: hello@techboss.app
📞 Tel: +852 6333 9223

7. Governing Law

This Delivery Policy is governed by the laws of the Hong Kong Special Administrative Region (HKSAR). All disputes shall fall under the exclusive jurisdiction of the Hong Kong courts.

8. Website Disclosure

Please state the delivery policy including lead time and methods by placing them on the company's website for our review.
This Delivery Policy is made publicly available to maintain transparency for clients, partners, and regulators.